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How does comment flagging work?
Community moderation allows you to engage users in determining inappropriate comments. Users have the ability to "Flag" comments and report abuse. Moderators will be notified by email, once the threshold for notification is reached.
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Is the Threshold (for notification) customizable?
Yes. See the screenshot below :
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Who will get notified?
All the moderators for the IdeaScale site will be sent an email. The email will contain a link to the Idea. Moderators can then delete the idea/comment as appropriate.
I don't want ALL the moderators to be notified. Can I choose which moderator will be notified?
No. At this point, either all the moderators will be notified or you can disable community flagging and moderation.
Is there a way to DISABLE community moderation?
Yes - If the threshold is set to ZERO flagging is disabled.
What happens when the threshold is reached?
When the threshold for abuse notifications is reached, the system will automatically put the comment in a "Pending Moderator Approval" status. All the moderators will get notified via email. The moderators can then either "Approve" the comment or "Delete" the comment. If the comment is Approved by the moderator the comment will then re-appear in the idea. User will NOT be able to flag that particular comment since that has now been manually approved by the moderators.
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